Archive for the ‘Small Business’ Category

How to Keep Your Customers Coming Back and Improve Customer Retention

Why do some businesses offer points, stamps or every tenth coffee for free?

These businesses understand that a customer retention program is a fantastic way to ensure that customers keep coming back.  The most recognized customer retention programs are those loyalty programs used by retailers, but this same principal can be applied to any business that wishes to maintain a loyal customer base.

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Is It Time for a Web Site Redesign?

Ever notice how sometimes a fresh coat of paint can revitalize a room in your house, the same thing is true with your website design. It is easy for small businesses to forget about their web site once it is all up and running.  Like all your marketing materials, it is important to keep your web site fresh and inviting.   A web site redesign is a great way to spark new interest in your website not to mention a great way to show your clients that your business is growing.

Take this 30-second test to see if you should be considering a web site redesign.

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